Lastly, what kind of support does the hosting provider give to the customer? Customer support should be 24 hours a day, 7 days a week, especially if you are running an online business or a game that supports multiple users. You will want a hosting provider that makes it easy to get in touch should something go wrong or you want to upgrade before something does go wrong.
• 24/7/365 support for US customers
Many people choose dedicated website hosting over shared hosting because of the advanced security features available with dedicated hosting plans. When you’re the only customer on the server, you won’t run into potential security risks like sharing a server with a spammer. You can also rest assured knowing that you won’t have to suffer a malicious hacker attack should it compromise another website on the server.
Their answers were simple and precise. They answered exactly what we asked, but nothing more – so there is a little room for improvement. But overall Bluehost support beats many other supports we’ve seen, who have trouble with the English language, who only copy-paste answers or links, or are (in worst case scenario) an early version of an artificial intelligence-based program.
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