Lastly, what kind of support does the hosting provider give to the customer? Customer support should be 24 hours a day, 7 days a week, especially if you are running an online business or a game that supports multiple users. You will want a hosting provider that makes it easy to get in touch should something go wrong or you want to upgrade before something does go wrong.
• 24/7/365 support for US customers
Their answers were simple and precise. They answered exactly what we asked, but nothing more – so there is a little room for improvement. But overall Bluehost support beats many other supports we’ve seen, who have trouble with the English language, who only copy-paste answers or links, or are (in worst case scenario) an early version of an artificial intelligence-based program.